Text Message Terms

Effective October 7, 2026

These terms cover text messages sent by Dixie Detail LLC (“Dixie Detail”, “we”, “us”) from our business phone number.

What we send

If you agree to appointment texts, we send messages about your service: booking confirmations, reminders, preparation details, arrival updates, payment links, receipts and replies to your questions.

If you separately agree to follow-up texts, we also send review requests, reminders that a service may be due, and occasional offers.

How you sign up

You sign up by ticking the consent box when you book or contact us through our website, or by telling us by phone that we may text you.

How often

Message frequency varies. Most customers receive a few messages around each appointment.

Cost

We do not charge for texts. Message and data rates from your mobile carrier may apply.

How to stop

Reply STOP to any message. We will confirm and you will receive no further texts unless you sign up again. Reply START to resubscribe.

How to get help

Reply HELP to any message, call or text (423) 380-9120, or email [email protected].

Carriers

Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and your device.

Your number

Tell us if your mobile number changes so texts about your appointment do not reach the wrong person.

Privacy

Our Privacy Policy explains how we handle your information. We do not share mobile numbers or text-message consent with third parties for their marketing.

Changes

We may update these terms. The date at the top shows the latest version.

Contact

Dixie Detail LLC, PO Box 21, Calhoun TN 37309. Phone (423) 380-9120. Email [email protected].